Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a
dealership for
service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent,
third-party
supplier.
Can dealerships edit or remove reviews?
No. Hyundai personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines,
such as:
%3No Profanity or inappropriate defamatory remarks
%3Fraud
%3No Personal Identifying information (e.g., customer phone number or email)
%3No Competitor references (e.g., another brand or dealership)
%3Dangerous behavior (e.g. threatening to harm employees or others)
%3Lack of adequate text (e.g., symbols, emoji%9s and random letters)
Reviews on the product and not the customer%9s Sales or Service experience
Another mark of Excellence by ExD! The SAP S4 HANA 1809 project Go Live ceremony was held for Hyundai Nishat Motor (Pvt.) Ltd.! HNMPL is a joint venture between Nishat Group, Sojitz Corporation & Millat Tractors Ltd for the import and production of Hyundai Automobiles in Pakistan. ECD's world-class SAP services will ensure that the company's technology needs are fully met, in accordance with SAP best practices for the automotive sector enabling complete HNMPL back office and operational support. The Nishat and Hyundai teams led by Mr. Tatsuya Sato, COO, Mr. Norez Abdullah, CFO, Mr. Maeda Takahiro Financial Controller, and Mr. Saad Masood DM Finance were in attendance while Team ExD was headed by Mr. Sajjad Syed, CEO, Mr. Wasil Amjad, COO, and Mr. Ijlal Naqvi Head of Sales, Mr. Hamza Khan – Project Manager #ExD #SAP S4hana #Nishat #Hyundai #HNMPL #Sojitz #Millat