Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent,
Can dealerships edit or remove reviews?
No. Hyundai personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines,
%3No Profanity or inappropriate defamatory remarks
%3No Personal Identifying information (e.g., customer phone number or email)
%3No Competitor references (e.g., another brand or dealership)
%3Dangerous behavior (e.g. threatening to harm employees or others)
%3Lack of adequate text (e.g., symbols, emoji%9s and random letters)
Reviews on the product and not the customer%9s Sales or Service experience
Parts and Accessories
About Hyundai Pakistan
At Hyundai we endeavour to provide Right Care for our customer’s cars. Our sincere commitment for customer-oriented service is written in 'Hyundai Customer Promise’. We always consider each customer a valuable driver and strive for customer satisfaction by offering impeccable services.
We value all our customers and we commit to:
• Listen carefully and actively follow up on your request
• Maintain a clean, safe and friendly environment
• Schedule an appointment that is convenient to you
• Attend to you promptly on arrival in a friendly and professional manner
• Provide you with an accurate time and cost estimate
• Obtain your authorization before commencing any additional work
• Thoroughly explain all repairs performed and review all costs
• Ensure the vehicle is returned at the time agreed in a clean and tidy condition
• Make contact within 3 business days to ensure you are satisfied with all the services provided
Give your car the care it deserves!!