Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a
dealership for
service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent,
third-party
supplier.
Can dealerships edit or remove reviews?
No. Hyundai personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines,
such as:
%3No Profanity or inappropriate defamatory remarks
%3Fraud
%3No Personal Identifying information (e.g., customer phone number or email)
%3No Competitor references (e.g., another brand or dealership)
%3Dangerous behavior (e.g. threatening to harm employees or others)
%3Lack of adequate text (e.g., symbols, emoji%9s and random letters)
Reviews on the product and not the customer%9s Sales or Service experience
The Bank of Punjab, Hyundai Nishat Motor (Private) Limited and Security General Insurance Company Limited synchronized forces in providing revolutionary leasing solutions to Hyundai’s commercial vehicle customers. A signing ceremony was held at BOP Office Tricon Corporate Centre, Lahore on Dec 13th, 2019. The agreement was signed by Mr. Asif Riaz (Group Head Retail Lending) & Mr. Salman Shah (Head Retail Finance Division) for Bank of Punjab, Mr. Tatsuya Sato (Chief Operating Officer) & Mr. Norez Abdullah (Chief Financial Officer) for Hyundai Nishat Motor (Private) Limited and Mr. Farrukh Aleem (Chief Executive Officer) for Security General Insurance Company Ltd.